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Passkey reservations are borked again.

No. Not again. Still.

While it's possible that the Fairmont has already filled for FC2011 (that would be 6 hours since reservations opened at noon today), it's not very likely. But that's what the Passkey reservations site is reporting.

Call the hotel's reservation number. I bet it's not really full.


( 4 comments — Leave a comment )
Jun. 17th, 2010 02:03 am (UTC)
Why does Passkey work so badly? I think only Otakon has good luck with it, but they have so many hotel rooms in their block that it better work. Dragon Con had lots of fun with Pass Key this year.
Jun. 17th, 2010 05:11 am (UTC)
Passkey introduces a layer of complexity.

Unlike most hotel online reservation systems these days (that hook into the same reservations database the clerks use), Passkey uses a separate database and batches reservation transactions to the hotel. This, of course, offers plenty of opportunities for data entry errors regarding available room types and quantities.

Mind you, I've worked with hotels that didn't know what they really had for rooms, but that's nothing compared to a third party in Nova Scotia who has never been to the hotel.
Jun. 17th, 2010 04:09 pm (UTC)
I got my room when reservations opened. But I was curious, and went back on the site around 1pm, and the site showed that only 1 bedroom suites were available at that time...

I knew it would be a clusterfuck, but didn't know how. Now I know, the online reservation system was funked.
Jun. 30th, 2010 06:19 am (UTC)
I work for the Fairmont in Sonoma now, so I can get friends and family discounts in two months =D.
( 4 comments — Leave a comment )